英文道歉信（集合）
在现在社会，道歉信对我们的作用越来越大，道歉信是要向对方陈述自己不当行为给对方造成不利影响的歉意，或者解释无法答应对方不违常理的所托的原因。道歉信的注意事项有许多，你确定会写吗？以下是小编帮大家整理的英文道歉信，希望对大家有所帮助。
英文道歉信1
Dear Prof。 Patent，
I am very sorry to inform you that I did not manage to complete the book report you assigned last week，due to a sudden illness falling upon me a few days ago。 For the past few days I have been in hospital with a continuous fever，which has thus prevented me from any academic activity。 I hereby submit the doctor's note。
I would be very much obliged if you could grant me another week for the task，as my health is turning better。
Hope you can understand my situation and accept my apology。
Yours faithfully，
Li Ming
尊敬的Patent教授：
我非常遗憾地告知您我没有完成您上周布置的读书报告，因为几天前我突然生病了。过去的几天中我一直持续高烧，住在医院，因此无法进行任何学术活动。随信是医生的诊断书。如果您能再给一周时间来完成它我将感激不尽，因为现在我的身体正在好转。希望您能理解我的`处境并接受我的道歉。
您真诚的，
李明
英文道歉信2
游客朋友们：
首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见，今年在政府论坛上有两封公开批评我们的帖子，说实在的，刚刚看到的时候，心里确实是堵得慌的，不高兴的，总觉得目前国内旅游市场大环境就是这个样子，大社不强，小社散差，从业人员服务意识、技能普遍不强等等，刚开始，我们确实给自己找了一些自我安慰的借口。
现在再认真思考这个问题，我们觉得，做为从业人员有责任、有义务，也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说，今年7、8两个暑期月份下来，在我们质检回访过程中，所发现存在质量问题的，游客投诉到公司的也绝不仅此两例。
我们总结分析下来，存在质量问题的主要是散客出游群体，暑期质量问题一般容易出现在车辆空调不好，某些导游态度存在问题，以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类，一类是组团旅行社，我们**就是这样类型的旅行社，面向终端客户收取客源;一类是地接旅行社，主要接待外地游客来本地旅游;第三类是同行批发旅行社，如扬州苏之旅旅行社，仪征旅行社同行受制于客源量问题，收到游客报名后，无法独立发团，只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社，从某种程度上来说，仪征散客出游，选择哪家旅行社报名的差别是不大的，唯一的区别所在是旅行社经营者的思路，以及遇质量投诉后，规模大一些的旅行社对批发旅行社的牵制能力会更强一些，仅此两点而已。
关乎旅游质量还有一个很重要的点，就是导游，景点美不美，全靠导游一张嘴。好的导游除了在讲解上会更为精彩外，对于游客心理的把握能力通常也会很强，会有较强的协调沟通能力，而目前导游的生存状态基本上都是以兼职为主，这种生存状态，也从很大程度上导致了其责任心的下降，因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游，而是因为旅游业的季节性特别强，旺季再多导游也不够用，进入12月份以后的.3个月淡季对于小旅行社而言，可能1个导游都嫌多，这个微利行业人力成本应该是最大的成本了，所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名，在扬州地区算得上是规模庞大的一支导游队伍了，但也只能应对平常季节的客流量，遇上旺季，也只能望洋兴叹，比如贴子中所提到的西安团队，就是一个主要由兼职导游带队的团队。
从我们自身的角度来讲，我们必须认真反思这个行业，认真反思自已，如果不能真正将客户赢这个第一戒写到我们每个员工心里去，**旅行社终将被市场淘汰。从上周起，我们已经开始在竭尽全力探讨游客旅游体验的问题，我们希望尽快将我们的服务意识、服务技能，迅速从对人的服务，提升至对客户的服务。我们将尽已所能去改造现有的工作流程，我们相信，从我们做起，终将能够逐步改变旅游业的现状，终将实现给游客创造轻松快乐时光这个最终目标。当然，接下来可能还会有质量问题出现，还会有游客投诉，但我们会以最好的状态，迅速处理这类的质量问题，给游客一个尽可能满意的答复。
英文道歉信3
Dear Mr.:
Li It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty. I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive. Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced. Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,Alfred Zhuang
英文道歉信4
Dear Mr. Smith,
I am indeed very sorry that I missed the eXXamination on InternationalBusiness English Writing you gave last Friday. I feel awful about it and wantyou to know what happened that day. I suddenly fell sick early that morning andmy parents had to send me to the hospital. Please find enclosed a copy of themedical bill.
I sincerely hope you can understand my situation and accept my apology. Iwould appreciate your allowing me to take a make-up eXXamination. I will come toyour office during your office hour on Monday to discuss this possibility withyou. Once again, I apologize for any inconvenience caused.
Sincerely yours,
XXXX
英文道歉信5
Dear David,
How’s everything going? I’m Li Hua. I feel terribly sorry to tell you that I broke a vase at your birthday party last Saturday and I’m writing to apologize to you for that.
Thank you for inviting me to your party. However, when I was trying to clean the spilt（打翻的） drink on the table in the kitchen, I hit a vase accidentally. It fell onto the floor and broke.
I was afraid and didn’t dare to tell you. So I cleaned the broken vase and left without saying goodbye. But I have been so guilty all these days that I couldn’t concentrate on my study.
Therefore, I sincerely hope that you can accept my apology and forgive me. Enclosed is a paper cutting made by myself.
I’m looking forward to your reply.
Yours sincerely ,
Li Ming
英文道歉信6
DearXXXXXX，
I am writing to express my heartfelt gratitude to you for XXXXXX.
If it had not been for your assistance in giving me aid and XXXXXX, I fearthat XXXXXX. /Without your help, I would not have doneXXXXXX .During the XXXXXX,you have given me generous help and continuous guidance byXXXXXX .Thus, I reallyappreciateXXXXXX , and I hope that I may repay your kindness by XXXXXX.
Finally, I feel most obliged to thank you once more.
Yours sincerely,
Li Ming
英文道歉信7
Dear Mary:
I am very sorry that I can not take part in your party . It is pity to me because of my emercy thing need to be dealt with . I hope you will have one good time for the party . I really love you ! Please give my regards to our friends !If possible ,please do not forget to inform me if you have the party next time .
I shall come to it on time. If I could do something for your party ,please feel free to contact me . That would be my pleasure. Above all , I apologize again for my absence from the party ! Good luck to you all !
Yours truly, Ellen
英文道歉信8
Dear Ms Winston,
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
If you have any questions please don’t hesitate to call me at*******.
Yours in service
Tony
英文道歉信9
Dear Dr. M.C.(note: name of the editor),
I am terribly sorry to write this letter to you for my apology.
When I know about this affair, I was not too much startled and shocked, because after the student sent the same article to two of your magazines, I had found it you come to Beijing, Would you please let me know when you are free and i will meet you at the appointed time.
Yours faithfully, (Your Name)
英文道歉信10
Dear Mr：
Hello，today，I have to pick up the pen to write you this letter of apology very guilty and depressed mood。 After these days of painful introspection，I have decided to give you a profound self—criticism and Reflection on my absence from classes，and express my determination to correct my mistakes，abide by discipline and improve myself。
In fact，no discipline，life is a rambling I from junior high school age smelly problems，my personality is too individualistic，and rarely take into account the collective discipline，this is my repeated absenteeism，teacher supervision such as root cause unheard of。 This semester I missed the number of students actually reached 22，for your treatment of me，I am very understanding，and very much agree with you，your strict demands on me is my care，and supervision。 I am still too small，there are many unreasonable place，often inevitably make mistakes，it is very need you for the supervision and management，through these days of reflection，I realized that I could not in any case wanton development continue before，I am deeply grateful to you for your criticism and education。 This mistake is a blot on my college life，and a disgrace that I can never let go of my life。 I will always remember。
In fact，there are a particularly important reason for my truancy，that my body was not good，always the old sick，starting from the second year，I do not know why cervical discomfort，particularly in the last few months，so I went to the city hospital for treatment of cervical spondylosis。 Where the doctor arranged for me to let me every Sunday afternoon to treat，then the teacher and class conflict chaired by you，so I open the class most of class。 This is not very strong with my organization and discipline。 Teacher，I sincerely apologize to you，please forgive me for the mistakes I made，and strive for lighter treatment。 I promise to correct my mistakes later，communicate and communicate with the teachers，and no longer be absent from school。
英文道歉信11
Dear,I am writing this letter to express my apology that xxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxx
Sincerely yours,xin
英文道歉信12
Dear xxx,I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx
Sincerely yours,xxx
英文道歉信13
Dear John,
I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.
The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.
By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.
Hope we can meet soon.
Sincerely yours,
Alice
【译文 】
亲爱的`约翰：
我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。
因为你的飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。
随便说一句，因为我们没过面，我得告诉你怎么找我：我大概1.65米，长发。另外我会穿一件白色的裙子，手上拿一份中国日报。
希望早点见到你。
你真挚的：
艾丽丝
英文道歉信14
Dear Jack,
It is with deep regret that I inform you about the cancellation of meeting which was scheduled on 25th December, 20xx at 10 a.m. The agenda for the meeting was to discuss on loan facility for infrastructure development of ABC Group. But due to some emergency situation at personal end, I will not be able to make it for the meeting.
My daughter has met with an accident and she will be operated on 25th December, 20xx. I apologize for the situation as I could not inform you prior because all of it happened suddenly. I am extremely sorry for the inconvenience caused. If it suits you then we can reschedule the meeting on 28th December, 20xx for 10 a.m. Kindly confirm so that required adjustments can be made.
Thanking you.
Sincerely,
Lucy
英文道歉信15
Dear George:,
Hi George, I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.
I promise to make up for it by the next practice session.
Ron
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